We value your comments about Our privacy statement and invite you to email Us with inquiries, suggestions and complaints at: privacy@Groople.com.
WHAT INFORMATION IS COLLECTED
In order to enhance your user experience and improve the Service, Groople collects information about you from two sources: (i) information you affirmatively give to Us; and (ii) information automatically collected when you visit any of the Groople Websites or use any Services.
INFORMATION YOU GIVE US
To use certain aspects of the Service you will need a Groople Account (“Account”). When you create an account, We will ask for certain identifiable information, including but not limited to your name, gender, email address, date of birth, and a password, which is used to protect your Account from unauthorized access. After setting up an account, you have the option to provide (and store in your Account) additional information, such as your telephone number, credit card information (credit card number, expiration date, and billing address), and information about you and/or your group members, i.e. the group members’ email addresses and credit card information.
In order to book a reservation, We require that you provide Us with certain information about you and/or your group members. This may include names, e-mail addresses, phone numbers, and credit card information, such as credit card numbers, credit card verification numbers, expiration dates, and billing addresses. Most information collected is required to complete the transaction; however, some information may be optional. Each time We ask for information, We will clearly indicate whether such information is required or not.
It is your sole responsibility to obtain consent from the group members to use their names, email addresses, and credit card information before you provide their information to Us.
INFORMATION WE COLLECT AUTOMATICALLY
In addition, Groople automatically collects information about your interactions with the Groople Websites and the Service. For example, Groople may log information from your computer and browser, such as your IP address, profile information, aggregate user data, browser type, software and hardware attributes, pages you request, and cookie information.
HOW INFORMATION IS USED
Groople uses the information it collects from you to deliver Groople services to you and to continuously enhance your user experience. Generally speaking, We use the collected information to communicate with you, fulfill your requests, customize the content, improve Our products and services, protect Our and your rights, and comply with laws and regulations.
We use the information you provide Us to do all of the following including, but not limited to:
- We will use the membership information you provide to identify you when you log in to the Groople Websites. We may also use the information stored in your Account to help you book reservations faster and easier by pre-populating your information for you whenever possible.
- We will use the purchase information you provide to facilitate the transaction process. We will share that information with third parties involved in the transaction, such as vendors (e.g., hotels), travel intermediaries (e.g., tour operators), and transaction-processing companies (e.g., credit card companies).
- We will use the information collected when you contact Groople (e.g., name, e-mail address, phone number) to respond to your request.
- We may use information collected automatically to analyze visitor trends, gather broad demographic information, understand how users are moving throughout the site, and offer customer support. We may also use that information, and/or associated membership information, to determine the content We will provide to you on this site.
- We may occasionally ask trustworthy third parties to provide services for us, such as marketing analysis of the data we collect on this site. In that event, we may share membership or transaction information with that trusted third party. In all such cases, the third party will only have access to information necessary to perform the required service, and will not be permitted to use that information for any other purpose.
WITH WHOM IS INFORMATION SHARED
Public Information – Groople may share as it sees fit information that you voluntarily make public. Since such public information can be accessed by the public and used by any member of the public, such use by third parties is beyond the control of Groople.
Personal Information – If We have your express consent, Groople may share your personal information that it collects with business partners and other third parties that are not affiliated with Groople. Note that if you sign up for service from one of Our affiliates, We may ask for your consent to share with such third party partners certain personal information. While Groople is not responsible for the acts of such partners, We encourage all of Our partners to adopt privacy policies that protect against the disclosure of personal information to third persons. Under narrow circumstances, Groople may disclose your personal information without asking for your consent to protect the legal rights of Groople or Our afifliates, and each of their respective investors, directors, officers, employees, agents, and suppliers; to protect the safety and security of users of the Service or to enforce Our Terms of Services; to protect against fraud or risk management purposes; or to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify Us that you believe your legal rights have been violated by Groople or another user of Our Service, We may provide the information that you provide to us to others to the extent We believe it necessary to evaluate and respond to your complaint. For example, if you submit a notice of copyright infringement to Us, We may send a copy to the person or entity who uploaded, stored, or transmitted the material addressed by the communication.
CHANGES TO YOUR INFORMATION
You may access your membership information on your Account by logging in and visiting your profile. You may make changes to any information stored in your profile as well as unsubscribe from non-transactional e-mail communications.
CHANGE OF CONTROL
If Groople sells all or part of its business, makes a sale or transfer of assets, is otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, Groople may transfer your personal information and non-personal information to one or more third parties as part of such transaction.
HOW YOU CAN CONTROL THE INFORMATION WE COLLECT, USE AND SHARE
You have the choice about whether to disclose your personal information or other information about yourself to Groople. Regardless of your choices with respect to promotional communications and updates regarding content, Groople may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.
You may also stop using your account on www.Groople.com at any time by simply logging out. Please note that if your cancel your account, Groople may retain some information about you but will discontinue posting such information on the Groople Websites.
HOW WE PROTECT YOUR INFORMATION
We make every effort to protect your personal information. When you send personal information to Groople over the Internet, your data is protected by our state-of-the-art Secure Socket Layer (SSL) technology to ensure safe transmission. Once We receive your information, We securely store it on our system. Only authorized personnel have access to your information. In addition, certain highly confidential information is encrypted for added protection and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. As a member, you may only access your information if you know your password; even then, certain information, such as your credit card number, cannot be viewed.
Children are not eligible to use Groople and We ask minors (under the age of 18) to not submit any personal information to Us. Groople does not knowingly collect personal information from anyone under the age of 18 or permit them to use Our website.
If you have any questions about this privacy statement, the practices of the Groople Website and the Service, or your dealings with Groople, please contact us at: privacy@Groople.com or by mail at:Privacy
c/o Groople, LLC
1732 Wazee Street
Denver, CO 80202